Terms & Policies

Quick Reference Guide

Privacy

Your Information: General details (e.g., name, email) are stored securely on Wix, while personal health information (PHI) is managed through Jane, a secure and compliant platform.
Confidentiality: Everything shared during sessions is private, including your artwork. Exceptions apply for legal obligations or immediate risks.
Questions? Contact us by email at hello@oddbrush.ca or your Jane account.

Payments

Individual Sessions: Payment is due at the time of the session.
Group Sessions: A $50 non-refundable deposit secures your spot. The remaining balance is due before the group begins. Refunds are not issued once the group starts.

Cancellations

Individual Sessions: Notify us at least 24 hours in advance to cancel or reschedule. Late cancellations may incur the full session fee.

Artwork

Your Rights: The artwork you create is fully yours.
Our Request: After each session, you’ll have the option to upload images of your work for our notes or share them with permission for educational purposes.

Social Media

Boundaries: We don’t follow or interact with clients on social media to maintain professionalism.
Confidentiality: Engaging with our posts may affect your privacy—consider this before commenting or sharing.

Intellectual Property

You retain full ownership of your artwork.
Odd Brush Collective retains copyright over site content—please don’t share or reproduce without permission.

Disclaimer

Therapeutic Nature: Art therapy supports creativity and healing but is not a substitute for medical care.
Responsibility: You are responsible for your own decisions, progress, and outcomes.

Terms of Service

At Odd Brush Collective, we’re committed to providing a safe and supportive space for creativity and healing. These terms outline what you can expect from our services, as well as your responsibilities as a participant. Whether you’re joining us for group or individual art therapy sessions, these guidelines help ensure clarity, respect, and a smooth experience for everyone involved.

Services Offered

Odd Brush Collective offers online art therapy sessions designed to support creativity, self-expression, and healing. Our services include:

Group Sessions: These 6- to 8-week online art therapy groups include an intake session and a closing session with a facilitator. They provide a supportive community to explore creativity and connection.
Individual Sessions: One-on-one online art therapy sessions tailored to your unique needs and goals, combining discussion and art-making.

If you need to reschedule, please provide at least 24 hours’ notice to avoid a cancellation fee.

Client Responsibilities

To ensure a supportive and productive environment, we ask that you:

Arrive on time and ready to engage in your session or group.
Communicate respectfully with facilitators and fellow participants.
Provide at least 24 hours’ notice if you need to reschedule or cancel a session.
Ensure timely payment to keep our sessions and services running smoothly.

These responsibilities help us maintain a respectful, safe, and efficient practice for everyone involved.

Payment and Refund Policies

Individual Sessions: Clients will be charged at the time of the session. This ensures flexibility while maintaining a smooth process for everyone.
Group Sessions: A non-refundable $120CDN deposit is required to secure your spot in group sessions, with the remaining balance due before the group begins. Refunds will not be issued once the group has started to ensure fairness and group continuity.
Cancellations: If you need to cancel or reschedule an individual session, please notify us at least 24 hours in advance. Cancellations made with less than 24 hours’ notice may result in a full session fee.

We’re happy to address any concerns around payment or scheduling to ensure your experience with Odd Brush Collective is as smooth as possible.

Intellectual Property

At Odd Brush Collective, we respect creativity—yours and ours.

You retain full rights to any artwork you create during sessions. If we would like to share your work for educational purposes or case studies, we will always ask for your explicit permission first.
We retain rights to all materials, resources, and content shared during sessions or on our website. If you share our work, we kindly ask that you credit Odd Brush Collective appropriately.

By respecting each other’s creative contributions, we can foster a community built on trust and integrity.

Disclaimer and Limitation of Liability

Art therapy is a valuable tool for self-expression and personal growth, but it is not a substitute for medical treatment or psychological care. While Odd Brush Collective is committed to providing a safe and supportive environment, we cannot guarantee specific outcomes. Every individual’s journey is unique, and results may vary. Clients are responsible for their own decisions and progress throughout the process.

Governing Law

These terms and policies are governed by the laws of Canada and the province of Alberta. Any disputes or claims related to our services will be resolved in accordance with these laws.

Art Therapy-Specific Guidelines

At Odd Brush Collective, we are committed to maintaining the highest standards of professionalism and care in our art therapy practice. These guidelines outline important aspects of our work, including confidentiality, informed consent, and the scope of practice. They also clarify your rights regarding the artwork you create and the boundaries we uphold to ensure a safe and ethical therapeutic relationship.

Confidentiality

Your privacy is of utmost importance to us at Odd Brush Collective. Everything you share during sessions, including the artwork you create, is kept confidential. We will only share your information with your written consent, except in circumstances where we are legally required to do so (such as cases of immediate risk of harm to yourself or others).

Informed Consent

Before starting therapy at Odd Brush Collective, we’ll ensure you fully understand the process, including what art therapy involves and what you can expect. You’ll have the opportunity to ask any questions and discuss any concerns before we proceed. If we would like to use your artwork for educational purposes or case studies, we will always ask for your explicit permission beforehand.

Scope of Practice

At Odd Brush Collective, we are committed to providing care within the scope of our expertise as art therapists. While art therapy is a powerful tool for self-expression and healing, it is not a substitute for medical treatment or psychological care. If your needs extend beyond what we can provide, we will support you in finding the appropriate resources or professionals to help.

Client Artwork Ownership

The artwork you create during sessions at Odd Brush Collective is fully yours, and you have complete control over how it is used. After each session, we will ask you to complete a post-session form through your Jane account. This form allows you to upload images of your artwork and specify whether it is for note-taking purposes only or if it may also be shared for educational purposes or case studies. If you give permission for your artwork to be shared, we will always ensure it is done with respect and care.

Professional Boundaries

At Odd Brush Collective, our relationship with you is built on trust and respect. We are committed to maintaining clear professional boundaries to ensure your well-being. We avoid dual relationships that could interfere with the therapeutic process and always act in your best interest.

Termination of Services

Therapy is a journey, and there may come a time when it is appropriate to bring that journey to a close. If it becomes clear that therapy is no longer benefiting you, we will discuss the best next steps together. Should you decide to end therapy early, we will ensure that any remaining artwork or session notes are handled with the utmost care and respect for your privacy.

Modifications to Terms
& Policies

We may occasionally update these terms and policies to reflect changes in our services, practices, or requirements. Updates will always be posted here to keep you informed. By continuing to use our services, you’re agreeing to the latest version of these terms and policies.

Social Media Boundaries

At Odd Brush Collective, we use social media to share insights, updates, and creative inspiration. However, to maintain clear professional boundaries:

We do not follow or engage with clients on social media. If we are already connected prior to starting therapy, we will unfollow your account to keep our relationship professional.
Interacting with our posts (e.g., likes, comments) may impact your confidentiality. Please consider this before engaging with Odd Brush Collective online.
Social media is not an appropriate platform for therapy-related communication. For privacy and security, please reach out via email or through your Jane account for therapy matters.

We are committed to respecting your privacy and maintaining professionalism across all platforms.

Copyright & Use of Content

All content on this site—including text, images, and resources—belongs to Odd Brush Collective and is protected by copyright. We kindly ask that you do not reproduce, share, or use any of our content without obtaining written permission first.

The artwork you create during sessions is yours, always. If we wish to photograph or share your artwork for educational purposes or case studies, we will ask for your explicit permission, and you are free to decline. If you share any of our content, please be sure to credit Odd Brush Collective appropriately.

Therapeutic Disclaimer

The services provided by Odd Brush Collective are intended to support creativity, self-expression, and personal growth through art therapy. However, art therapy is not a substitute for medical treatment or psychological care. If you have concerns about your mental or physical health, we encourage you to consult with a licensed healthcare provider.

While we strive to create a supportive and healing environment, we cannot guarantee specific outcomes. Every individual’s journey is unique, and clients are responsible for their own decisions, progress, and well-being.

Additionally, any information shared through our website, blog, or social media is for informational purposes only and does not constitute therapeutic advice or establish a client-therapist relationship.

Privacy Policy

At Odd Brush Collective, we take your privacy seriously. This policy explains what personal information we collect (e.g., name, email, and contact details), how it’s used, and how we keep it safe. We’ll also outline your rights regarding your data, such as requesting corrections or deletion, and share details about cookies and tracking technologies used on our website. For client sessions, personal health information (PHI) is securely managed through Jane, a HIPAA- and PIPEDA-compliant platform, and we encourage keeping PHI communication within this system. If you have any concerns or questions, we’re here to help—just reach out via the contact form on our site.

Information Collection

When you visit our site, we may collect personal details such as your name, email address, IP address, and any information you provide through forms. This includes signing up for newsletters, filling out contact forms, or interacting with the site via cookies.

Information Usage

We use the information collected to schedule sessions, send newsletters, respond to inquiries, and understand how visitors engage with our website. Occasionally, this data may be shared with trusted third-party services, such as Wix for hosting or Google Analytics for tracking site usage.

Personal Information vs. Personal Health Information (PHI)

At Odd Brush Collective, we distinguish between general personal information collected through our website and personal health information (PHI) collected during the registration process for sessions.

Website Interaction: The information collected on our website (e.g., name, email, IP address) is used for general purposes like responding to inquiries, sending newsletters, and improving site functionality. This data is stored securely on Wix servers.
Client Registration and PHI: When you register for a session and become a client, we collect personal health information (PHI) necessary to provide art therapy services. This includes details shared during intake forms, scheduling, and session notes. All PHI is securely stored and managed through Jane, a HIPAA- and PIPEDA-compliant platform designed to protect sensitive information.

We take every measure to ensure your data, whether collected through the website or via Jane, is handled with the utmost care and security. For added protection, we prefer not to exchange PHI through email. If necessary, we can use encrypted email to send secure documents, but it’s easier and safer for both you and us to keep our communication and records within Jane.

Data Storage and Protection

Your information is securely stored on Wix servers and protected by SSL encryption, strong passwords, and other security measures. We take every precaution to ensure your data remains safe and protected from unauthorized access.

Client Rights

You have the right to access, correct, or request the deletion of your personal information at any time. Simply use the contact form on our site to get in touch, and we’ll be happy to assist you.

Cookies and Tracking

Cookies help us understand how visitors interact with our site and improve your experience. Google Analytics may also use cookies to collect non-identifiable data about how the site is used.

Contact Information

If you have any questions, concerns, or requests related to your privacy, please don’t hesitate to reach out through the contact form on our website.